How Are We Doing?

Universal Ford Lincoln puts the customer first. We aim to make every single experience each customer has in this building—from the moment they walk into the moment they drive off the lot in a new vehicle—something to remember, and for all the right reasons.

We value your opinion as our customer, and we would love to hear from you. Read through these testimonials to see how we’re doing, and if you would like to, please provide us with your own testimonial about your experience here at Universal Ford Lincoln.

241 Reviews

4.9 out of 5 stars

5 star

226

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Stanley 15 Oct 2021

120 per cent. Great dealership to deal with. Best one in Calgary. Choose no one else then them

5 rate

Colinda and Kevin 12 Oct 2021

Bought a new Ford Edge from Billy Tran. The car is great and the service from Billy was great

5 rate

David carruthers 07 Oct 2021

The team at Universal moved mountains to put me into my 2020 explorer ST it was an amazing experiance. Amin and his team are awesome

5 rate

Brian C. 30 Sep 2021

Purchased a truck from Billy, smoothest purchase made. Billy was on his way home when I walked in but helped me out anyways, which goes a long way when dealing with me. Got into my truck today and very pleased with not only the purchase but the services rendered by Billy and Universal Ford. Highly ...recommend Billy. Show more

5 rate

Mark Duhdobski 21 Sep 2021

Universal goes above and beyond in their service. We recently had a service done by Universal to replace a recalled airbag in my Ford Ranger. The technicians were able to order a replacement airbag and book us an appointment very quickly despite parts shortages. They provided an Uber once we dropped... off the truck, and an other one back for pick-up, and even washed the truck for us. Because it was a recall, there were no charges and I really appreciated how communicative and professional they were through all of this. Show more

5 rate

Delan 15 Sep 2021

I always get excellent service from Billy. I’ve been dealing with him for 5 years building my credit. I recently was able to get into my very first brand new truck thanks to Billy and Universal Ford and I am very pleased.

5 rate

Alejandra Méndez 14 Sep 2021

My husband and I moved to Calgary this January. As a newcomers you might thing that is hard or impossible to get a car. Billy Tran help us to get the best vehicle and also with all the financing, insurance, paperwork, etc. Universal Ford is your best option to consider buying a new or used car if y...ou’re a newcomer, student, or if you just don’t have any experience with cars at all. The staff is friendly and always willing to help! Show more

5 rate

Alejandra Mendez 13 Sep 2021

My husband and I moved to Calgary this January. As newcomers you might thing that is hard or impossible to get a car. Billy Tran help us to get the best vehicle and also with all the financing. Universal Ford is your best option to consider buying a new or used car if you’re a newcomer, student, ...or if you just don’t have any experience with cars at all. ⭐️⭐️⭐️⭐️⭐️ Show more

5 rate

Sherri 13 Sep 2021

This is the 2nd vehicle I purchased from Billy. Service is excellent and I highly recommend him for anyone looking for a vehicle.

5 rate

Eric and Rhea 07 Sep 2021

Belly was very helpful and very professional our little girl love his candy’s we do to thank you very much we are happy to have our dream car

5 rate