Meet our Team of Automotive Specialists

It starts with you. We say that around here, and we live it, too. We believe in the importance of excellent customer service, and that is reflected among the people we have on our team at Universal Ford Lincoln. Our team consists of friendly, kind, positive, and hardworking people who believe in the same values that have kept our business thriving for more than seven decades. Along with our customers, these are the people who help us succeed. These are the friendly and generous people who make every day a pleasure here at Universal Ford Lincoln. Say hello to these wonderful team members when you see them walking about the premises!

All
Management Department
Sales Department
Finance Department
Fleet/Commercial Department
Service Department
Administrative Department
BDC Department
Collision Department
Management Department
Shawn D
General Manager
Steve B
Business Development Manager
Bio

Steve has been working for Universal Ford Lincoln for a whopping 20 years. He describes Universal as what a dealership should be and comes to work every day because selling vehicles is fun. Steve’s first car was a 1978 Ford Pinto. He calls his current truck ”Redneck Golf Cart”.

In Steve’s spare time you will catch him out on the course playing many, many, rounds of golf.

Bucket list for Steve:

– Get a hole in one

– Travel to Australia

David C
New Car Sales Manager
Francisco H
New Car Manager
Tim T
New Car Manager
Scott G
Used Vehicle Sales Manager
Bio

Scott has been working for Universal Ford Lincoln for 3.5 years! He describes Universal as a family owned and family orientated environemnt and comes to work every day because of the great people he meets everyday. Scott’s first car was a 1972 Chevelle SS.

In Scott’s spare time you will catch him watching his favorite sport Hockey on TV.

Bucket list for Scott:

– Fly in a fighter jet

– Play golf Scotland

Stryder H
Used Vehicle Sales Manager
Albert S
Bodyshop Manager
Bio

Albert has been working for Universal Ford Lincoln for a long 30 years! He describes Universal as family oriented  and comes to work every day because he loves what he does. Albert’s first car was a 1957 Ford named ”Galaxy”.

In Albert’s spare time you will catch him watching his favorite sport hockey on TV.

Bucket list for Albert:

– Go skydiving

– Watch the Masters Golf Tournament live at Augusta

Sales Department
Amin H
Sales Representative
Bio

Amin has been working for Universal for 13 years! He describes Universal as customer focused and his dealership of choice. He also comes to work every day because he loves meeting new people and his passion is selling cars. Amin’s first car was a Mustang. He called it ”The Stang”.

In Amin’s spare time you will catch him watching his favorite sport Cricket on TV.

Bucket list for Amin:

– Peak Performer for Ford

– Peak Performer for Lincoln

Bruce B
Sales Representative
Bio

Bruce has been working for Universal Ford Lincoln for a staggering 43 years! He describes Universal as an established dealership with many loyal customers and comes to work everyday because he has many enjoyable customers he loves to deal with. Bruce’s first car was a Meteor from a long time ago. He calls his current car ”Miss ’T’”.

In Bruce’s spare time he usually heads out to his favorite lake and spends a couple hours fishing.

Bruce has expressed he has crossed many things off his bucket list including:

– Top Sales Representative in Canada

– Drive a brand new Lincoln

George M
Sales Representative
Bio

George has been working for Universal Ford Lincoln for a staggering 15 years! He comes to work every day because he enjoys being around people. George’s first car was a 1960 Meteor.

George’s favorite sport is hockey.

Bucket list for George:

– Visit Mount Rushmore

– visit Statue of Liberty

Patrick F
Sales Representative
Sherajan S
Sales Representative
Usman B
Sales Representative
Neal B
Sales Representative
Brock D
Sales Representative
Mike J
Sales Representative
Azan J
Sales Representative
North M
Sales Representative
James M
Sales Representative
Finance Department
Lori C
Finance Manager
William B
Subprime Finance Manager
George H
Subprime Finance Manager
Fleet/Commercial Department
Matt T
Fleet/Commercial Outside Sales
Bio

Matt has been with Universal for a stellar 43 years! He would say he has learned that everyone at Universal has a pool of automotive knowledge and comes to work every day because of the great people he is surrounded by and the customers he deals with. Matt’s first car he owned was a 1959 Chevrolet Impala that he named ”Batmobile”. He has so uniquely named his current truck ”Truck”.

Matt’s favorite sport is golf.

Bucket list for Matt:

– Golf in Scotland

–  Sea Kayaking

Ian M
Fleet/Commercial Sales
Bio

Ian has been working for Universal Ford Lincoln for 10 years! He describes Universal as a great environment to work at and comes to work every day because he loves helping people find a vehicle. Ian’s first car was a 1966 Corvair. He called it ”Fluffy”.

In Ian’s spare time you will catch him watching his favorite sport Baseball on TV.

Bucket list for Ian:

– Travel the world on a motorcycle

Neal H
Fleet/Commercial Manager
Bio

It’s been 31 years now that Neal has been with Universal. He would say that here at Universal we value relationships and comes to work every day because he enjoys working with his friends, both staff and customers. Neal’s first car was a 1970’s Chevrolet sedan and he currently drives a Lincoln MKX.

Usually you will find Neal out on the course practicing his swing or watching some football.

 

Neals bucket list:

– Travel to the Maritimes

– Travel to New Zealand and Australia

Jim R
Fleet/Commercial Sales
Service Department
Brian Reed
Service Manager
Rob J
Warranty Administrator
Shelby H
Lincoln Service Advisor
Bio

Shelby has been with Universal for 2 years and describes her experience as a true ”It starts with you” feeling. What brings her to work every day is the people she works with, ”they are amazing people and can make my day better”. Shelby’s first car was a 2001 Ford Mustang she called ”Sandra” and calls her current vehicle ”Enrique”.

Shelby’s favorite sport is baseball and softball. She is a part of the Universal’s slo-pitch team!

Bucket list for Shelby:

– Go skydiving

– Do a Nascar ride along

Dan K
Service Advisor
Bio

Wow! 18 years now Dan has been here with Universal Ford Lincoln. Dan describes Universal as customer driven with value and pride. One of the main reasons he comes to work every day is his   love for solving problems. Dan’s first car was a 1989 Dodge Shadow that he so cleverly named ”Shadow”. He currently drives an F-150.

When Dan has some spare time he tries to sneak away and catch a hockey game.

Bucket list for Dan:

– Go to Oktoberfest in Munich

– Take the family to Ibiza to celebrate New Years

Ryan L
Service Advisor
Dagg A
Service Advisor
Bio

An astounding 20 years Dagg has worked with Universal. He describes Universal as customer driven, loyal, dedicated, honest, and family. He comes to work every day because enjoys it. Dagg’s first vehicle was a 1998 Mystic and currently drives a red F-150 that he calls ”Big Red” (his kids named it).

Dagg’s bucket list:

– Go golfing on different courses across the world

– Take the family to the Turks and Caicos Islands

Mickey J
Service Advisor
Bio

Mickey has been with Universal for 5 years now. He would describe Universal as a place that treats people fairly and comes to work every day because he enjoys the challenge that his position puts him into. Mickey’s first vehicle was a 1982 F-150.

Mickey’s bucket list:

– Motorbike trip across Europe

– Drive an F1 car

Manni J
Service Advisor
Dan P
Service Dispatcher
Michelle B
Service Admin
Bio

Michelle has been with Universal for 5 years now. She describes Universal in 5 words, family, second home, caring, teamwork, and inspiring. Michelle comes in to work every day because she feels her job is important and it is something she enjoys, including interacting with all the employees and customers. Michelle’s first car was an Escape that she called ”Betty”.

Bucket list for Michelle:

– Own a house

– Get some travelling done

Kathy C
Service Admin
Ron S
Shop Foreman
Bio

Ron has been with Universal for a great 28 years. He would say that Universal is customer focused and comes to work every day because he feels like he has something to contribute to the success of the company.

Ron’s favorite thing to do on his down time is kick back and catch a hockey game.

Roger W
Shop Foreman
Bio

It has been 15 years now Roger has been with Universal. He would describe Universal as just a great place to be and comes to work every day because he enjoys what he does. Roger’s first car was a 1973 Mercury Cougar. He likes to live on the wild side with his favorite thing to do is to go drag racing. (legally of course!)

Roger’s bucket list:

– Go to Australia

– Retire down south

Administrative Department
Jesse V
Marketing Coordinator
Bio

Jesse has been working for Universal Ford Lincoln for a year and a half now. He describes Universal and the people he works with a great place to be around and comes to work every day because he enjoys what he does. Jesse’s first car was a 2001 PT Cruiser he named ”PT Loser”. He calls his current car a 2009 Cobalt SS Turbo ”Turby”.

In Jesse’s spare time you will catch him watching his favorite sport Hockey on TV.

Bucket list for Jesse:

– Travel more of Europe

– Master a hobby

Sofia B
Lease Adminsistrator
Thomas M
Inventory and Accounting Clerk
BDC Department
Aleyka Y
Customer Relations Advisor
Jordon E
Customer Relations Advisor
Janine S
Customer Relations Advisor
Collision Department
David H
Automotive Damage Appraiser
Bio

David has been working for Universal Ford Lincoln for 13 years now. He describes it as a very grateful experience and fun and comes to work every day because he enjoys what he does. David’s first car was a 1991 BMW 850-CI named ”Midnight Blade”.

In David’s spare time you will catch him watching his favorite sport hockey.

Bucket list for David:

– Go Skydiving

– Drive a Ford GT cross country

Ashley R
Bodyshop Admin
Bio

Ashley has been working for Universal Ford Lincoln for a year and a half. She describes it as a different experience and comes to work every day because it’s an enriching place to work. Ashley’s first car was a 1993 Chevrolet Beretta named ”Betty”. She calls her current car ”Penelope”.

Questions?
Please speak with our trade advisor for more information.